SHIPPING INFORMATION

The Domno team works hard to get your package out to you as soon as possible. Although it’s not possible to give you an exact time, we work our hardest to get the items delivered asap.

We aim to ship all within one business day and any orders placed over the weekend will be dispatched on Monday. 

If your order has not reached you within the given timeframe then please message us using the contact form.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect. 

We will not accept liability for any missing orders if the tracking for the parcel is showing the order as delivered.

RATES AND DELIVERY TIMES

United Kingdom

Free when you spend £50+

Method Delivery Time Cost
UK Standard 2 - 4 days
£3.49
UK Next Day  Next Day £5.99

United States

Free when you spend $199+
Method Delivery Time Cost
US Standard (DPD) 4 - 8 days
$9.99
US Express (DHL) 1 - 2 days from $19.99

Europe

All EU parcels are shipped with DPD WITH NO ADDED CUSTOMS OR DUTY FEES!

Free when you spend €150+
Destination Delivery Time Cost
Austria 3 - 8 days
€7.99
Belgium 3 - 8 days
€7.99
Croatia 3 - 8 days
€7.99
Cyprus 3 - 8 days
€12.99
Czech Republic 3 - 8 days
€7.99
Denmark
3 - 8 days
€7.99
Estonia
3 - 8 days
€7.99
Finland
3 - 8 days
€7.99
France
3 - 8 days
€5.99
Germany
3 - 8 days
€5.99
Greece
3 - 8 days
€9.99
Hungary
3 - 8 days
€7.99
Iceland
3 - 8 days
€7.99
Ireland
3 - 8 days
€7.99
Italy
3 - 8 days
€7.99
Latvia
3 - 8 days
€7.99
Lithuania
3 - 8 days
€7.99
Luxembourg
3 - 8 days
€5.99
Malta
3 - 8 days
€12.99
Netherlands
3 - 8 days
€5.99
Norway
3 - 8 days
€7.99
Poland
3 - 8 days
€7.99
Portugal
3 - 8 days
€9.99
Slovakia
3 - 8 days
€9.99
Slovenia
3 - 8 days
€7.99
Spain
3 - 8 days
€7.99
Sweden
3 - 8 days
€7.99
Switzerland
3 - 8 days
€7.99
Turkey 3-8 days €12.99
All other EU destinations 3-8 days €9.99

 

Rest of world

Free when you spend £200+

Destination Delivery Time Cost
Australia 6 - 11 days
$19.99 AUD
Brazil
6 - 11 days
R$74.99
Canada 6 - 11 days
$19.99 CAD
China 6 - 11 days
¥99.99
Israel
6 - 11 days
₪49.99
Japan
6 - 11 days
¥1900
South Korea
6 - 11 days
₩180000
New Zealand
6 - 11 days
$21.99 NZD
Singapore
6 - 11 days
$19.99 SGD
Rest Of World (all other destinations) 6-11 days £11.99

RETURN INFORMATION

At Domno we offer lifetime returns

For a return to be valid, we must receive the item back to our address above within 30 days of delivery for UK customers and 40 days for international customers. 

You will need to cover any return shipping costs.

Any item(s) remains your responsibility and we cannot be held responsible for any lost items and we will not give a refund for any item which is not in the same condition as when sent.

Items are sent with swing tags, if they are removed then the refund will be void. 

Sale items and discounted items over 30% are non-refundable

We aim to process refunds within a week of having received the return

Once a refund is made an email notification will be sent and the money should show in your bank/Paypal account within 5 working days

If you have any questions or queries regarding your purchase, email us and we will be happy to help.

RETURNS ADDRESS:
Domno Vintage,
Unit 4 Thornsdale Business Park,
Argent Road,
Queensborough,
Kent,
ME11 5JP

CUSTOMS INFORMATION

We do not take responsibility for any deliveries subject to customs
 charges, sales tax or any quarantine checks which may be in place in certain countries.