United Kingdom
Standard (2-3 days) - £3.50
Free Delivery on orders £50+

International
EU - £12
Rest of world - £15
Free delivery on orders £150+

All orders will be fulfilled within one business day.

Orders placed over the weekend will be dispatched on Monday. 

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect. 

We will not accept liability for any missing orders if the tracking for the parcel is showing the order as delivered.

Customs and quarantine
We do not take responsibility for any deliveries subject to customs
charges, sales tax or any quarantine checks which may be in place in certain countries.

Returns
Return address: 
Unit 4 Thornsdale Business Park, ME11 5JP, Queensborough, Kent

You will need to cover any return shipping costs. 

Refunds cover the cost of the item(s) only and not the postage

For a return to be valid, we must receive your returned order back at our warehouse within 14 days of delivery for UK customers, or 21 days of delivery for International customers.

Any item(s) remains your responsibility until we receive it and we will not give a refund for any item which is not in the same condition as when sent. 

Items are sent with swing tags, if they are removed then the refund will be void.

Please send all returns via tracked mail as we cannot be held responsible for any lost items.

We aim to process refunds within a week of having received the return

Once a refund is made an email notification will be sent and the money should show in your bank/Paypal account within 5 working days

If you have any questions or queries regarding your purchase, email us and we will be happy to help.